Terms and Conditions

RIVARD OF SOUTH WALTON, INC.

Celebrating 30 Years of Excellent Service

{current_date}

Dear  {reservations.first_name},

Thank you for choosing  Rivard  of South Walton for your vacation in paradise! This is to confirm receipt of your rent prepayment, which has been applied below.  Please carefully review the details below pertaining to your rental property.

Property Name: {reservations.unit_name}

Property Address: {reservations.location_address}, {reservations.location_city}, {reservations.location_state_name} {reservations.location_zip}

Bedrooms: {homes.bedrooms_number}

Bathrooms: {homes.bathrooms_number}

Check-in Date: {reservations.startdate}

Check-out Date: {reservations.enddate}

Reservation #: {reservations.id}

 

Rivard of South Walton Office

15 Pine St. Santa Rosa Beach, FL 32459

Toll Free: 1-800-423-3215

 

The total cost of the reservation with taxes is: {reservations.price_common}

The current remaining balance on this reservation is: {reservations.price_balance}

Payment in full for your rental is required 30 days prior to check-in and may be paid in the form of cash, money order, traveler’s checks and all major credit cards. Please limit your payment to two (2) credit cards per reservation.

Check-in is from 4:00PM to 5PM CST. (Unavoidable delays may occur during peak seasons. Please do not anticipate any early check-in during spring break or summer periods). Should you arrive after our office closes; there is a LATE ARRIVAL box located on our front porch with keys and maps to your rental property. Check-out time is promptly at 10:00AM. Late check-outs will result in extra rental charge. We cannot approve late check-outs during peak seasons.

SUGGESTED ITEMS TO BRING: Beach towels, beach chairs, sunscreen, camera, radio, paper towels, toilet paper, trash bags, dishwashing detergent, laundry soap, bath soap, bicycles, rafts, coffee filters, antiseptic and fishing gear.

If your rental home or condominium includes a swimming pool, please note that NO DIVING is allowed. The renter must sign a pool disclaimer before occupying the property. NO PETS are allowed in our rental properties, unless it is specified as a pet friendly home. NO SMOKING in any of our properties. Violation of these policies will result in a charge to the credit card on file.

Rivard of South Walton, Inc. is the Manager of the accommodation you have rented and is compensated by the owner. Guest (or tenant) hereby releases Manager from any and all claims, suits, demands, or causes of action for personal injury or property damage caused by the negligent or intentional acts of third persons or caused by the negligence of the Manager.

Please read, sign, and return the enclosed Rental Policy/Damage Waiver and Pool Disclaimer Forms (if your property has a pool) to our office via e-mail, fax to (850) 231-1909, or mail to complete the reservation process to avoid any delays at check-in.

Rivard offers travel insurance to cover unexpected cancellations. If a guest has to cancel a reservation, the refund will be issued by Red Sky, if the cancellation is due to a covered event or circumstance. Rivard cannot issue refunds for cancellations. Please take advantage of purchasing travel insurance to insure you are reimbursed should you have to cancel your reservation.

Please feel free to contact our office at 1-800-423-3215 with any questions or concerns. Our friendly, knowledgeable staff will be happy to assist you. Our goal is to ensure you have a wonderful vacation. We look forward to your stay with us!

 

RENTAL POLICY/DAMAGE WAIVER

RIVARD OF SOUTH WALTON

Celebrating 30 Years of Excellent Service

 

Property Name: {reservations.unit_name}

Arrival Date: {reservations.startdate}

Departure Date: {reservations.enddate}

Reservation #: {reservations.id}

Reservations are made on a first come, first serve basis.  Fifty percent (50%) of the total rental fee is required as prepayment when booking a reservation.  Prepayments made with credit cards are paid at the time of booking the reservation.  Prepayments by check (mailed) will be given (7) seven business days to reach our office. Reservations may be made through 2015; however rates may be subject to change. A twenty percent (20%) prepayment is required on all 2016 reservations based on the current rate. You will be notified by letter should the rate for 2016 change. You will have thirty (30) days from receipt of your letter to contact our office and confirm your reservation with your payment of thirty percent (30%).

Please provide the total number of adults and children in your group when making your reservation. Each property lists the number it sleeps.  This is the maximum number of persons who may occupy the rental property. The only exception is an infant in a crib. The minimum rental period is four (4) nights, unless otherwise specified. We try to accommodate 2 and 3 night rentals on select properties, which can be reserved one week prior to arrival.  (A cleaning fee is assessed on rentals less than five (5) nights.)  The balance of rent and taxes are due 30 days prior to arrival. NO EXCEPTIONS.  Payments may be made in the form of Personal Checks (NSF Fee $50.00), Traveler’s Checks, Cash, Money Orders, Visa, Master Card, AMEX or Discover. However, a valid credit card number MUST be held on file before your reservation will be deemed confirmed.  Rivard reserves the right to charge the credit card, or cards, on file:  1)  to reimburse expenses incurred to repair damage, replace missing items or  replace furniture or Rivard linens soiled by suntan lotion products; 2) to pay for extra cleaning; 3) to pay the unpaid balance on any rental charges or other charges incurred and not otherwise paid for; or 4) for any other charges incurred for violations of the Rental Policy as a result of your stay In the event Rivard is required to refer any of the foregoing charges to an attorney for collection, whether or not suit is filed, Rivard will be entitled to recover from you its reasonable attorney’s fees and costs incurred in securing payment.  In the event a lawsuit becomes necessary for the collection of unpaid charges, venue for any such proceeding will be in Walton County, Florida in the court with appropriate jurisdiction, and you agree to personal jurisdiction in Florida for the non-payment of charges incurred in Florida associated with the rental of a Walton County, Florida property. If you choose to pay by credit card, please limit 2 credit cards per reservation.

Rivard does not rent to vacationing students or singles under 25 years of age unless accompanied by their parents. One (1) parent for every two (2) guests between the ages of 15 – 25 is required to stay on the property during the entire rental period. A reservation obtained under false pretense will be subject to forfeiture of advance payment, and/or rental money, and subject to immediate eviction. A (non-refundable) pet fee is required for properties that are listed as pet friendly. You will be asked to vacate the property if a pet belonging to you or a member of your party is sighted on the premises of a non-pet friendly home during your stay and a $150.00 fee will be assessed.  Any evidence of a pet in your rental property or on the premises will result in additional charges. All properties are NON-SMOKING. All weddings and special events reserved through Rivard will be assessed an event fee.  The fee will be determined by what type of event will be held. The fee is non-refundable and should be made payable to Rivard.

Check in time is between 4:00PM & 5:00PM CST, after inspection is completed to ensure the property is ready for occupancy, and subject to the availability of your reservation.  Unavoidable delays may occur during peak season.  Your patience will be greatly appreciated.  Please refer to your confirmation for the detailed check-in procedures. Check-out time is no later than 10:00AM CST.  No late departure requests will be granted when summer rates are in effect. Late departures after 10:00AM will be charged appropriately.  Upon check-out, all debris, garbage, and discards must be placed outside in proper containers.  Place soiled dishes in dishwasher and start dishwasher cycle. Property should be left in a neat condition.  Do not rearrange furniture in your rental home. (Failure to follow the check out procedures listed above may result in an extra fee, please adhere to the instructions.)  Keys must be returned to the Rivard office to avoid a $25.00 replacement fee.

Rivard reserves the right to change rental property assignments due to unforeseen maintenance issues or in the event the property is no longer available or on our rental program.  When you confirm a reservation, a rental property will be assigned; however, no property request is guaranteed. If an unavoidable change becomes necessary, every effort will be made to notify you by mail, e-mail, and/or by telephone.

No compensation will be given for temporary outage(s) of electricity, gas, water, cable, and internet or telephone service. Outages will be reported immediately and every effort will be made to have them restored as soon as possible. The operation and maintenance of these utilities is completely out of the control of Rivard of South Walton, Inc.

***DAMAGE WAIVER PLAN***

 

As a guest staying at a property managed by Rivard  of South Walton, Inc. (“guest is defined as the registered person signing below and all persons sharing the same rental property during the same period of time”), you are a participant in Rivard’s damage waiver plan, the cost of which is included in your rent.  By the guest signing below, any claim for damages caused to the rental property by the simple negligence of the guest, up to a maximum amount of Two Thousand Five Hundred Dollars ($2,500.00) per rental period, will be waived by Rivard. Please be aware that Rivard’s obligations under this damage waiver plan and the validity of the guest’s participation in the plan is contingent upon specific conditions and is limited as follows:

CONDITIONS AND LIMITATIONS:

1. All damage must be reported promptly to Rivard’s staff when it occurs. Failure to promptly report damage to Rivard’s

staff voids this damage waiver.

2. Rivard’s staff shall have sole administrative authority of this plan and shall have the sole exclusive right to determine the extent of repairs necessary as a consequence of guest’s negligence.

3. The waiver does not apply to damages caused by the intentional acts of guest, the willful conduct or misconduct of a guest, the gross negligence of a guest, or any instance of theft, and Rivard reserves the right to recover from the guest any damages resulting from any of the foregoing. By the guest’s signing hereunder, Rivard is authorized to charge the guest’s credit card for any damages suffered as a result of conduct or misconduct detailed in this paragraph.

4. This waiver does not apply to damages/losses caused by pets or other animals brought onto the rental property by the guest.

5. This waiver does not apply to damages to, or losses of, property owned by or brought onto the rental property by the guest.

6. This waiver does not apply to any damages or claim of loss as a result of loss of use of the rental property.

7. This waiver does not cover damages from events in which thirty or more people participate or are in attendance.

8. This damage waiver becomes effective only upon check-in to a Rivard managed property, and all benefits of this damage waiver plan terminate upon check-out at the end of the guest’s visit.

Our vacation rentals are individually owned and furnished. Please do not rearrange the furniture, take any items outside that are part of the interior décor or move any furnishing or kitchen items to another property. You will incur a charge if the housekeepers have to rearrange furniture after your stay.

Rivard of South Walton offers travel insurance to protect against unexpected situations or circumstances that may result in a cancellation.  Please contact Red Sky directly for refunds for all covered cancellations.  Please note: Rivard of South Walton does not issue refunds for cancellations.  We urge you to purchase travel insurance to protect your vacation plans.  By signing below you acknowledge that no refund will be issued from Rivard of South Walton and that all cancellation refunds are paid to the renter by Red Sky.

I, the undersigned (registered guest), by signing below, acknowledge I have read, understand, and Agree to the terms and conditions of the Rental Policy/Damage Waiver of Rivard of South Walton.

 

Registered Guest’s Name: {{signature}}

Registered Guest’s Name: {reservations.first_name} {reservations.last_name}

Rivard of South Walton Attn: Reservations Dept.

15 Pine St. Santa Rosa Beach, Fl 32459

P: (800) 423-3215 | F:  850-231-1909

 

 

POOL DISCLAIMER AND RELEASE OF LIABILITY

(If applicable to your reservation)

The undersigned {reservations.first_name} {reservations.last_name}  (name of registered guest), herein (collectively) referred to as the “Renter” acknowledges that IF the property being rented, {reservations.unit_name}, {reservations.location_address}, Santa Rosa Beach, Walton County, Florida, the owner, through its agent, Rivard Realty of South Walton, Inc. for the period {reservations.startdate} through {reservations.enddate} has an in-ground swimming pool, it may cause an inherent risk to Renter and any occupants or other guest, including children. Renter hereby accepts the risk of the pool and specifically agrees that no minor children shall swim in the pool without continuous adult supervision.  Minor children are defined herein as children under the age of 18 years.  Renter, Renter’s children and guest shall use the pool only in a safe and healthy manner and shall undertake no acts which might risk injury or death in the use of the pool.  Renter hereby assumes full control and full responsibility for the use of the in-ground swimming pool during the rental period.

THE UNDERSIGNED RENTER ACKNOWLEDGES AND AGREES THAT THE OWNER AND HIS/HER AGENTS, INCLUDING RIVARD OF SOUTH WALTON, INC. SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INJURY, ACCIDENT OR DELAY WHICH MAY BE SUFFERED BY RENTER, RENTER’S FAMILY, CHILDREN, GUEST, INVITEES OR LICENSEES BY REASON OF: (1) RENTERS FAILURE TO FULFILL ANY CONDITION OF THIS DISCLAIMER AND RELEASE OF LIABILITY OR THE RENTAL AGREEMENT; (2) RENTER’S FAILURE TO COMPLY WITH ANY REQUIREMENTS IMPOSED BY ANY GOVERNMENTAL AUTHORITY; (3) ANY JUDGEMENT, LIEN OR OTHER EMCUMBANCE FILED AGAINST THE RENTED PROPERTY AS A RESULT OF RENTER’S ACTIONS; OR (4) THE NEGLIGENT ACTS OR OMISSIONS OF THE OWNER OR ANY OF HIS/HER AGENTS; AND THE UNDERSIGNED SPECIFICALLY RELEASE(S) THE OWNER AND HIS/HER AGENTS THEREFROM.

IF THE HOME HAS A POOL, THE HOME IS EQUIPPED WITH POOL ALARMS ON THE DOORS THAT OPEN ONTO THE POOL AREA – DO NOT DISCONNECT THEM.  THE ALARMS ARE THERE FOR YOUR PROTECTION AND ARE REQUIRED BY FLORIDA LAW.  IF YOU DISCOVER A POOL ALARM INOPERABLE, PLEASE CONTACT OUR OFFICE IMMEDIATELY SO REPAIRS CAN BE MADE.   RENTER ACKNOWLEDGES THAT AN AUTOMATIC FINE WILL BE CHARGED FOR COSTS INCURRED RESULTING FROM TAMPERING WITH OR DAMAGING THE POOL ALARM(S).FINES COULD RANGE FROM $100 UP TO $350.00, DEPENDING ON ALARM SYSTEMS.

RIVARD OF SOUTH WALTON, INC.

AGENT FOR OWNER

 

Registered Guest’s Name: {{signature}}

Registered Guest’s Name: {reservations.first_name} {reservations.last_name}

 

 

RIVARD OF SOUTH WALTON

SPRING BREAK POLICY

(For Stays During March and April)

Guest Name: {reservations.first_name} {reservations.last_name}

Property Name: {reservations.unit_name}

Arrival Date: {reservations.startdate}

Reservation #: {reservations.id}

Departure Date: {reservations.enddate}

 

1.)A Parent must reserve all reservations during spring break.

2.)There must be one (1) parent for every two (2) vacationing guests between the ages of 15 – 25.

3.)Rivard of South Walton, Inc. will not put a reservation in the name of a vacationing guest(s) age twenty five (25) and under.

4.)Rivard of South Walton, Inc. must have a valid credit card on file before a reservation can be deemed confirmed.

5.)If there are any damages in a rental property, the credit card on file will be charged for the amount of, and we will forward copies of the damages and charges to the person whom Rivard of South Walton, Inc. has on file as the guarantor of the reservation.

6.)We must receive a copy of each of the parent’s driver’s license that will be staying in the rental property prior to arrival.  Please attach to this document and return.

7.)Keys will only be given out during business hours and only to the person whose name the reservation is booked in.   No “after hours” check-ins will be allowed during Spring Break time period.

8.)If the parent(s) leave rental property and are not physically staying there, the occupants will be evicted immediately.

9.)All occupants will be evicted immediately if the Walton County Sheriff’s Department is called to a rental property for any reason.

10.)Eviction will constitute the forfeiture of all monies paid.Please list the names of all guests that will be staying in this vacation home.

Please list the names of all guests that will be staying in this vacation home.

Guest 1: {{FullnameGuest1}}  Age: {{AgeGuest1}}

Guest 2: {{FullnameGuest2}}  Age: {{AgeGuest2}}

Guest 3: {{FullnameGuest3}}  Age: {{AgeGuest3}}

Guest 4: {{FullnameGuest4}}  Age: {{AgeGuest4}}

Guest 5: {{FullnameGuest5}}  Age: {{AgeGuest5}}

Guest 6: {{FullnameGuest6}}  Age: {{AgeGuest6}}

Guest 7: {{FullnameGuest7}}  Age: {{AgeGuest7}}

Guest 8: {{FullnameGuest8}}  Age: {{AgeGuest8}}

Guest 9: {{FullnameGuest9}}  Age: {{AgeGuest9}}

Guest 10: {{FullnameGuest10}}  Age: {{AgeGuest10}}

Guest 11: {{FullnameGuest11}}  Age: {{AgeGuest11}}

Guest 12: {{FullnameGuest12}}  Age: {{AgeGuest12}}

Guest 13: {{FullnameGuest13}}  Age: {{AgeGuest13}}

Guest 14: {{FullnameGuest14}}  Age: {{AgeGuest14}}

Guest 15: {{FullnameGuest15}}  Age: {{AgeGuest15}}

Guest 16: {{FullnameGuest16}}  Age: {{AgeGuest16}}

Guest 17: {{FullnameGuest17}}  Age: {{AgeGuest17}}

Guest 18: {{FullnameGuest18}}  Age: {{AgeGuest18}}

Guest 19: {{FullnameGuest19}}  Age: {{AgeGuest19}}

Guest 20: {{FullnameGuest20}}  Age: {{AgeGuest20}}

I, THE REGISTERED GUEST AND CREDIT CARD HOLDER, HAVE READ, UNDERSTAND, AND AGREE TO THE ABOVE POLICY AND CONFIRM THE ABOVE INFORMATION GIVEN IS CORRECT AND VALID.  I ALSO AUTHORIZE RIVARD OF SOUTH WALTON TO CHARGE THE CREDIT CARD ON FILE FOR THE AMOUNT OF ANY DAMAGES THAT ARE INCURRED TO THE RENTAL PROPERTY DURING MY RESERVATION DATES.

Parent(s) Printed Name: {reservations.first_name} {reservations.last_name}

Parent(s) Signature: {{signature}}

Property: {reservations.unit_name} Arrival Date: {reservations.startdate}

 

Rivard of South Walton Attn: Reservations Dept.

15 Pine St. Santa Rosa Beach, Fl 32459

P: (800) 423-3215 | F:  850-231-1909